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Tenant management

Tenant management software for PG owners

One record per tenant, from the day they are invited to the day the deposit is settled: details, ID, signed agreement, payments, complaints and visitors. No more searching through chats and photos.

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How it works

The whole tenant journey in one record

  1. 1

    Invite

    Pick a bed and send a WhatsApp invite with rent, deposit and notice terms.

  2. 2

    Onboard

    The tenant adds their details and ID and signs your agreement on their phone.

  3. 3

    Stay

    Bills, payments, complaints and visitors all attach to the same tenancy.

  4. 4

    Move or leave

    Transfer to another bed, or record notice, final readings and settlement.

What you can see and do for every tenant

Your staff open one tenancy and see what they need, with only the access you've given them.

  • Personal details, ID documents and the signed agreement PDF
  • A tenancy statement of charges and payments with a running balance
  • Rent, deposit, notice period and lock-in terms agreed at move-in
  • Complaints with photos and a threaded chat, from raised to resolved
  • Visitors approved by the tenant at the gate, with a log
  • Room transfer inside a property, with a new agreement version
  • Notice, move-out and a deposit settlement record
  • Bulk import of existing tenants and meters from Excel
  • A tenant app in your PG's name for payments, invoices and complaints
  • Staff roles, so reception and accounts see only their screens

What it doesn’t do (yet)

  • Tenants pay to your account and you approve each payment. Tenant-side card payments and auto-debit aren't available yet.

FAQ

Tenant management questions

Will my tenants install the app?

They can — it's where they pay, raise complaints and approve visitors. But nothing depends on it: invoices, reminders and the signed agreement also reach them on WhatsApp.

I use Excel. How do I switch?

Fill our Excel template with your residents — room, bed, rent, deposit, join date and any dues — and upload it. They're on the system with their balances. Meter readings can be imported the same way.

Will my staff use it?

Each person sees only what their role allows — reception sees visitors, accounts sees payments. Less to learn, and nothing they shouldn't see.

Who can see my data?

Login is by OTP. You decide each staff member's role and which properties they can open, and money screens can be kept owner-only. Tenants only ever see their own stay.

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More of PG Nexon

Put every tenant on one record

Let's look at your PG together — 15 minutes, on WhatsApp or a call.

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